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Repair and Service

<b>Global Mark adheres to transparent and fair conditions for the exchange and return of products,</b> taking into account the specifics of military technologies and the needs of our clients. We strive to ensure maximum trust and comfort throughout our cooperation.
Global Mark adheres to transparent and fair conditions for the exchange and return of products, taking into account the specifics of military technologies and the needs of our clients. We strive to ensure maximum trust and comfort throughout our cooperation.

The contact form is intended for owners of unmanned aviation systems (UAS), UAVs, drones, and other equipment produced by all legal entities within the Global Mark Company. It provides a direct communication channel with the company's service department and technical support.

This service can be used by operators, technical specialists, and representatives of units that operate the equipment in field or training conditions.

When to use the form

reasons for inquiries
1
If your device or another component of the system requires repair
2
If a technical or operational incident occurred during use
3
If you have suggestions for improving the functionality, usability, or capabilities of UAS, UAVs, ground stations, or guidance systems
4
If you need to link the aircraft to the system or update the registration data
What requests you can submit

What requests you can submit

  1. 1. Repair request (including details of damages, logs, tracking number, and contact information)
  2. 2. Report of a flight incident (date, description of the situation, photos, logs)
  3. 3. Functionality suggestions (new features, interface changes, usability improvements)
  4. 4. Linking the aircraft to the system (data update, synchronization)
  5. 5. General technical questions related to the operation of UAS
This form allows you to quickly provide all the necessary information for processing your request. The more accurately you fill it out, the faster a response will be given or service provided.
Repair and Service Request Form
form
Contact details:
Equipment information:
Incident or problem details:
Damage photos / other materials
Flight logs from laptop
Additional information:
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