Payment and Delivery
Global Mark provides convenient and secure payment and delivery options for military units, volunteer organizations, charitable foundations, and international partners. We strive to ensure that every customer receives their order quickly, reliably, and with guaranteed quality.
Payment Methods
- Bank transfer — for legal entities, foundations, and bulk buyers.
- Cash on delivery — for orders shipped via postal services.
- Online payment — via secure payment gateways available on our website.
- Custom terms — for regular clients, volunteers, and partner organizations.
All payment transactions are processed through certified systems that ensure the safety of your data.
Delivery Terms
- Nova Poshta, Ukrposhta — standard delivery across Ukraine.
- In-house courier service — for urgent or large orders.
- International logistics — available upon prior agreement with a manager.
Delivery method, destination, and cost are coordinated individually. We always aim to offer the most efficient option for each customer.
Order Processing Time
- Standard processing — 1–2 business days.
- For bulk orders or custom solutions — timelines are agreed separately.
- During peak periods (active combat, humanitarian campaigns) — delays may occur, and we notify clients in advance.
Tracking and Confirmation
After placing an order, the customer receives:
- confirmation via email;
- tracking number (for postal delivery);
- contact details of the manager for further coordination.
Support
Global Mark managers are available 24/7, including weekends and holidays. You can contact us anytime for assistance with payment, delivery, or placing an order.
